Refund and Returns Policy

Return Eligibility

At Supreme Tech USA®, we want you to be satisfied with your purchase. You may request a return for a refund within 30 days of your invoice date. To qualify for a return, please ensure that:

- The item is unused and in its original condition.

- The product is in its original packaging.

- The item is not a custom-made, special order, discontinued, or "final sale" product, as these are ineligible for return or cancellation.

How to Initiate a Return

To start the process, please contact your dedicated Account Manager or email our team directly at team@supreme-tech.com

Inspection and Restocking

All returns must include their original packaging. Please note that missing parts, accessories, or manuals will result in a partial refund. The final credit amount will be determined following a formal inspection of the returned merchandise by our quality control team.

Shipping Responsibilities

Customers are responsible for all shipping costs associated with returning products. You may use the carrier of your choice; however, Supreme Tech USA® is not liable for items that are lost or damaged during transit to our facilities. We recommend using a trackable shipping service.

Processing Your Refund

Once your return is received and inspected, we will send you an email notification regarding the status of your refund. Approved refunds will be issued to your original payment method or applied as a store credit for future purchases. Please allow one to two billing cycles for the credit to appear on your financial statement.

Policy Updates

Supreme Tech USA® reserves the right to modify this policy at any time. Any changes will apply to all orders placed on or after the effective date of the revised policy.

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NEED HELP? For any questions regarding your order, please reach out to us at team@supreme-tech.com